FAQ

Find answers to common questions about Northern Glamping’s geodesic dome kits, pricing, shipping, setup, and more. Explore our FAQs to learn how to start your glamping business in Canada.

 

How long does it take to receive a dome?

There is currently a 12 week timeframe from purchase to customer delivery. We strive to provide the fastest shipping however due to demand it is advisable to plan early and order well in advance of your desired assembly date.

Is worldwide shipping available?

We offer delivery services to Canada and the United States.

For customers in Canada or the United States, we provide direct curb-side delivery to your property or designated building site.

What are the shipping costs?

Shipping charges fluctuate based on both the size and destination. 

Please continue with checkout to confirm your shipping costs

For a personalized shipping estimate, please reach out to us via email at info@northernglamping.com.

We accept all major credit cards, debit cards, and Paypal. 

Is it possible to request custom colours for my Dome?

The availability of custom colours may vary. Prices can range from no additional cost to $1,000 depending on customization and availability. Some of the common colours include beige, tan, dark green, and grey.

Are returns, cancellations and warranties offered?

We offer replacement should any mechanical components be faulty. All sales are final and we do not accept returns. Any deposit made are non-refundable. Cancelled deposits will be subject to a 3.5% credit card processing fee and a $500 restocking fee. In the event of a cancellation, any monies paid beyond the 30% deposit will be applied toward work already completed and supplies already purchased.

We offer a one year warranty which covers repair, replacement or reasonable reimbursement for the engagement for a 3rd party to repair or replace your product if there are defects in the materials and/or workmanship. 

Please see our legal page for more info.

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